airbnb-spends-millions-making-nightmares-at-live-anywhere-rentals-go-away

airbnb-spends-millions-making-nightmares-at-live-anywhere-rentals-go-away

8/20/2021

link

https://www.bloomberg.com/news/features/2021-06-15/airbnb-spends-millions-making-nightmares-at-live-anywhere-rentals-go-away

summary

This article discusses Airbnb's efforts to improve the quality of its "Live Anywhere" rentals by investing millions in improved infrastructure and services. It highlights instances where guests encountered issues such as loud neighbors, unresponsive hosts, and unsanitary conditions. The article explores how Airbnb is working to address these problems by offering 24/7 customer support, dispatching representatives to rental properties, and implementing stricter quality standards. Despite the challenges, Airbnb aims to enhance the "Live Anywhere" experience to meet the growing demand for flexible, extended stays. The company's investments reflect its commitment to ensuring a positive and hassle-free experience for guests in all rental properties.

tags

airbnb ꞏ vacation rentals ꞏ travel accommodations ꞏ customer complaints ꞏ customer satisfaction ꞏ customer experience ꞏ hospitality industry ꞏ rental market ꞏ travel industry ꞏ real estate ꞏ rental platforms ꞏ nightmare experiences ꞏ customer support ꞏ property management ꞏ travel trends ꞏ accommodation safety ꞏ guest expectations ꞏ customer reviews ꞏ rental regulations ꞏ renting homes ꞏ rental disruptions ꞏ home sharing ꞏ guest complaints ꞏ travel booking ꞏ hospitality services ꞏ rental policies ꞏ vacation planning ꞏ rental agreements ꞏ customer feedback ꞏ accommodation standards ꞏ travel insurance ꞏ travel safety