The Design of Everyday Things

2011

The world is filled with frustrating products that seem designed to make our lives harder. Why is it so hard to find the light switch in a hotel room? Why do you need a manual to work an elevator? In the "Design of Everyday Things", cognitive scientist Don Norman explores these questions and more, arguing that usability is just as important as aesthetics when it comes to designing products. Using examples that range from doors and coffee makers to complex computer systems, Norman outlines the principles of good design: controls should be visible and well-labeled, feedback should be immediate and clear, and the product should guide users to the correct action at the right time. This book is a must-read for anyone interested in design, psychology, or solving everyday frustrations.