When staying quiet backfired: how we rebuilt trust in Mozambique | GiveDirectly

https://www.givedirectly.org/prebunk/
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When staying quiet backfired: how we rebuilt trust in Mozambique | GiveDirectly

In late 2024, misinformation spread online accusing GiveDirectly of being part of a political plot in Mozambique, forcing them to suspend activities and evacuate staff. The crisis revealed a major blind spot: their strategy of staying low-profile had created an information vacuum that bad actors could exploit. GiveDirectly recovered by proactively opening up to journalists, government leaders, and the public — building greater understanding and stronger support.

Note

it's quite the tall order to be both community driven AND be proactive on other levels (political, public). though, understandable in a place that is experiencing unrest.

it's commendable and a healthy model for organizations to not just publish their wins but also their challenges and possible solutions.

i hope to read more like this from others.

Published

2025

Summary

In late 2024, misinformation spread online accusing GiveDirectly of being part of a political plot in Mozambique, forcing them to suspend activities and evacuate staff. The crisis revealed a major blind spot: their strategy of staying low-profile had created an information vacuum that bad actors could exploit. GiveDirectly recovered by proactively opening up to journalists, government leaders, and the public — building greater understanding and stronger support.

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